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Mukesh Patel School of Technology Management and Engineering
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SM handles:

Educational Qualification (highest): Ph.D

Area of Research : Information Telecommunication, Rural Telecom, Outsourcing, Analytics, GAN, Machine Learning & Deep Learning

Department: Technology Management

PhD Scholars: Number of PhD Students Guided: 4 (3 as TAC Member)

Basic Information:
  • Email Id:shailaja.r@nmims.edu
  • Landline extension: 022- 450245873
  • Desk (location): Faculty room 801, Cabin-2
Courses Taught:

Business Statistics, Operation Research, Business Analytics, Predictive Modelling, Visual Analytics, Text Analytics,  Statistical Methods, Quantitative Methods,  Advanced Data Analysis  (Multivariate analysis using SPSS) , Research Methodology, Business Research Methods. SEM using AMOS, Data Mining & Analytics.

Awards:
  • 18th Devang Mehta Award for Best Faculty in Operations, November 2010
Publications

Journals

  • Kachwala, T., Panchal, D., Rego, S., Pai, P.(2020) Relationships Between Service Quality, Customer Satisfaction & Customer Loyalty In Hotel Services, 0973-4538 Volume 15 Issue 2
  • Bhadra, A.,Rego, S.(2019) Relationship between Customer Equity and Customer Loyalty – A Study of Retail Outlets for Consumer Durables, NMIMS Management Review 0971-1023 Volume XXXVI | Issue 4 | 20-35
  • Rego, S.,Kumar, N.,Mukherjee, P.(2018) Impact of policy implementation on telecommunication diffusion in India, Process management and benchmarking- Inderscience Journals 1460-6739Vol. 8, No. 1,
  • Bhadra, A., Rego, S.(2018) Relationship between Brand Value and Brand Loyalty: An empirical study of consumer products with Special Reference to Electronic Durable Goods, NMIMS Management Review 0971-1023 Vol XXXV Issue 4 ,31 – 49
  • Kharya, S., Rego, S. (2018) RECOMMENDATION ENGINE FOR APPAREL USING NLP INTERNATIONAL JOURNAL OF RESEARCH AND ANALYTICAL REVIEWS (IJRAR) | E-ISSN 2348-1269, P- ISSN 2349-5138 “Vol 5 Issue 4
  • Kachwala, T., Sharma, A., Rego, S.(2017) TOTAL QUALITY MANAGEMENT IN TOURISM INDUSTRY SMART Journal of Business Management Studies 20973-1598 VOL. 13 Issue 2, 15 – 25
  • Rego, S., Kumar, N. (2014). Catching up Unequal access to ICT: A Case of Rural Urban Telecom Divide in India, Journal of Sociology of Science & Technology, The Russian Academy of Sciences. Publishing House: Nestor-Historia, V(3).
Books Published:
  • Rego, S., Srivastava, T. N. (2017). Statistics for Managers, (3rd, vol. I, pp. 850). New Delhi: Tata McGraw Hill.(ISBN 9385965689, 9789385965685)
  • Rego, S., Srivastava, T. N. (2010). Business Research Methodology, New Delhi: McGraw Hill.  (ISBN 125908190)
Conferences:
  • Mukherjee, S.(Author), Mazumdar, S. (Author & Presenter), Rego, S. (Author), 7th International Conference on Global Business Environment, “CSR and Firm Performance in India – Industry -wise analysis,” IMI Bhubaneswar, EGADE Business School, Mexico City, Bhubaneswar, India. (December 10, 2021).
  • Shailaja Rego, Naresh Kumar & N. Mukherjee. Bridging Digital Divide and Capacity Building in Rural India. International Conference on Technology Management ,19-20 July 2013. Bangalore. Indian Institute of Science (IIS) Bangalore.
  • Naresh Kumar & Shailaja Rego. Catching-up unequal access to ICT: A case of rural urban telecom divide in India. 11th International Globelics Conference on Entrepreneurship, 11th to 13th of September 2013. Middle East Technical University, Ankara, Turkey.
Book Chapters:
  • Bala Krishnamoorthy, Shailaja Rego, Kavita Laghate, EMERGING CHALLENGES FOR INDIAN BPO- CASE OF HEALTHCARE SECTOR/PHARMACEUTICAL INDUSTRY, Excel Books New Delhi 2006.
  • Shailaja Rego & Naresh Kumar, Navigating Glocalisation Through Quality Initiatives: Economy of Internationalisation of Higher Education: Potential of Growth in Asia. Excel Books New Delhi 2008.
  • Shailaja Rego & Naresh Kumar, IT Innovations for Organisational Excellence: An Analysis of Diffusion of Fixed Line and Mobile Phones in India. Excel BooksNew Delhi
  • Shailaja Rego & Naresh Kumar, IT initiatives for Building creative organization: Application of ICT in Education : Opportunities and challenges in India. Excel Books New Delhi 2010.
  • Shailaja Rego, Naresh Kumar & P. N. Mukherjee, Bridging Digital Divide and Capacity Building in Rural India: Driving Economy through Innovation and Entrepreneurship, Springer India 2012.
Papers Presented at  National & International Conferences  & Published in Proceedings :
  • Naresh Kumar & Shailaja Rego, Catching-up unequal access to ICT: A case of rural urban telecom divide in India. 11th International Globelics Conference on Entrepreneurship, 11th to 13th of September 2013. Middle East Technical University, Ankara, Turkey.
  • Shailaja Rego, Naresh Kumar & P. N. Mukherjee, Bridging Digital Divide and Capacity Building in Rural India. International Conference on Technology Management 2012 (ICTM 2012), 19-20 July 2012. Bangalore. Indian Institute of Science (IIS) Bangalore.
  • Naresh Kumar Shailaja Rego., Cross country analysis (Brazil China India & China ) of enrolment growth and its impact on ITC diffusion . 5th Asia Marketing conference 2nd and 3rd Jan 2010.  (K. J. Somaiya Institute of Management Studies & Research) Mumbai.
  • Naresh Kumar Shailaja Rego., An Analysis of the Diffusion of Fixed Line and Mobile Phones in India. PIMR 4th National IT Conference , 11th & 12th September 2009. PIMR Indore.
  • Naresh Kumar Shailaja Rego. , Linkages between level of educational attainment and technology diffusion in developing countries. GLOBELICS 2009, 6th to 8th October 2009. Dakar , Senegal .
  • Shailaja Rego, Naresh Kumar., Pattern of enrolment in education and its impact on ICT diffusion. International Conference on “Doing Business in India . December 18-19, 2008. Bangalore. IFIM Business School.
  • Shailaja Rego., “Economy of internationalisation of higher education: potential of growth in Asia”, Second PIMR International conference 2008.  30-31st Jan 2008. PIMR Indore.
  • Shailaja Rego., “Diffusion of information technology: A paradigm shift in economic growth” WAITRO 2006 Biennial Congress held at Saskatoon, Canada. 9-11 August 2006,  Saskatoon, Canada.
  • Shailaja Rego. , “EMERGING CHALLENGES FOR INDIAN BPO- CASE OF HEALTHCARE SECTOR/PHARMACEUTICAL INDUSTRY”, National conference on “Globalization” 30-31st Jan 2006, PIMR Indore.
Corporate Training:
  • ICICI YLP : Business Analytics, Business Statistics
  • CIPLA : Business Analytics
  • Royal Enfield: Business Visualisation
  • Accenture, Bangalore.: Basic Statistics, Mathematical Statistics, Inferential stats, Regression, correlation, Forecasting.
  • Great Learning : Predictive Analytics
  • FedEx :SAS Forecasting Studio
  • NMIMS: Open MDP, Various Corporates, “Statistical Data Analysis for Managerial Decisions” Using Tools. Regression, Correlation, Forecasting, Decision Analysis, Data mining and Business Intelligence.
  • IL & F: Statistics, Inferential stats, Regression correlation, Multiple regression, Discriminant Analysis, Logistic Regression For Sr. Managers.
  • J.P. Morgan Services India Ltd: Economics & Quantitative methods.
  • Thermax, Pune:Simulation and Forecasting with Excel, for Middle Management.
  • BPCL  : MS Windows, Excel and PowerPoint, For Jr. Management.
  • HPCL: MS Windows, Excel and PowerPoint, For Jr. Management.
  • Fright System: MS Windows, Excel and PowerPoint, networking, Foxpro. For Jr. & SR. Management.
  • Income Tax Dept Of Gov of India: Visual FoxPro and MS Office.For Sr Management.