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Dr. Shailaja Rego

Associate Professor
PhD (Management) MBA (Information Technology) MSc (Statistics)


Specialization: Statistics, Advanced Data Analysis, Quantitative Techniques, Business Research, Business Analytics, Predictive Modeling, Visual Analytics, Telecom

  • Teaching/Course Taught
    • Advanced Data Analysis, Multivariate data analysis, Predictive Analytics, Visual Analytics
    • Operations Research and business research methods
  • Expertise and Research Interest
    • Information Telecommunication, Rural Telecom, Outsourcing, Business Analytics, Econometrics, Machine Learning & Deep Learning

Academic Experience:

  • 20 years as faculty (Last position Associate professor) at NMIMS University, School of Business Management (SBM) (2001 – 2021)
  • Area Chair Operations & Decision Science Department (SBM) for 7 Years (2009-2017)
  • Chairperson (2018 – 2021) for Dual Degree Program (SBM): MBA Decision Science & Analytics(NMIMS) and MS Business Analytics & Information management (Purdue)
  • Associate Professor at SBM NMIMS University (2016 – current)
  • Assistant Professor SBM NMIMS University (2001 – 2015)

Number of PhD Students Guided:

  • Number of PhD Students Guided: 3 (as TAC Member)



Service Activities (Within Organization)

  • Area Chair BIA area at Technology management Department ( December 2021 – Current)
  • Designed and developed from inception Dual Degree Program (SBM): MBA Decision Science & Analytics(NMIMS) and MS Business Analytics & Information management (Purdue)
  • Committee Member, AACSB Committee(AOL In charge) . (March 2012 – June 2019).
  • Committee Chair, Department of Operations & Decision Sciences. (June 2009 – June 2017).
  • Committee Member, Admissions Committee. (March 2008 – June 2019).
  • Designed and implemented the grading system for the university
  • Board of Management Member at NMIMS University (June 2019 – June 2022)
  • Mentored 100+ students for Analytics competitions & Projects

Service Activities (Outside Organization)

  • BOS Member for SIES for Statistics Department form 2018
  • Invited Guest for Panel Discussion at WNS Analytics Wizard 2019 Award Ceremony on 26th November 2019
  • Seminar Conducted for NISTADS: National Institute of Science, Technology and development studies, New Delhi. 23rd & 24th March 2009. Seminar for Scientists, Indian Government. Statistical Data Analysis Using Multivariate Statistics.
  • Seminar conducted for Thakur Institute of Management, 23rd and 24th December 2008. Seminar for Librarians and Research Scholars          . Conducted a session on SPSS as guest faculty for  the workshop . Topic: "Skill Required for research”.


  • 18th Devang Mehta Award for Best Faculty in Operations, November 2010

Journal Publications

  • Kachwala, T., Panchal, D., Rego, S., Pai, P.(2020) Relationships Between Service Quality, Customer Satisfaction & Customer Loyalty In Hotel Services, 0973-4538 Volume 15 Issue 2
  • Bhadra, A.,Rego, S.(2019) Relationship between Customer Equity and Customer Loyalty - A Study of Retail Outlets for Consumer Durables, NMIMS Management Review 0971-1023 Volume XXXVI | Issue 4 | 20-35
  • Rego, S.,Kumar, N.,Mukherjee, P.(2018) Impact of policy implementation on telecommunication diffusion in India, Process management and benchmarking- Inderscience Journals 1460-6739Vol. 8, No. 1,
  • Bhadra, A., Rego, S.(2018) Relationship between Brand Value and Brand Loyalty: An empirical study of consumer products with Special Reference to Electronic Durable Goods, NMIMS Management Review 0971-1023 Vol XXXV Issue 4 ,31 – 49
  • Kachwala, T., Sharma, A., Rego, S.(2017) TOTAL QUALITY MANAGEMENT IN TOURISM INDUSTRY SMART Journal of Business Management Studies 20973-1598 VOL. 13 Issue 2, 15 - 25
  • Rego, S., Kumar, N. (2014). Catching up Unequal access to ICT: A Case of Rural Urban Telecom Divide in India, Journal of Sociology of Science & Technology, The Russian Academy of Sciences. Publishing House: Nestor-Historia, V(3).

Conference Publication:

  • Mukherjee, S.(Author), Mazumdar, S. (Author & Presenter), Rego, S. (Author), 7th International Conference on Global Business Environment, "CSR and Firm Performance in India – Industry -wise analysis," IMI Bhubaneswar, EGADE Business School, Mexico City, Bhubaneswar, India. (December 10, 2021).
  • Shailaja Rego, Naresh Kumar & N. Mukherjee. Bridging Digital Divide and Capacity Building in Rural India. International Conference on Technology Management ,19-20 July 2013. Bangalore. Indian Institute of Science (IIS) Bangalore.
  • Naresh Kumar & Shailaja Rego. Catching-up unequal access to ICT: A case of rural urban telecom divide in India. 11th International Globelics Conference on Entrepreneurship, 11th to 13th of September 2013. Middle East Technical University, Ankara, Turkey.



  • Rego, S., Srivastava, T. N. (2017). Statistics for Managers, (3rd ed., vol. I, pp. 850). New Delhi: Tata McGraw Hill.(ISBN 9385965689, 9789385965685)
  • Rego, S., Srivastava, T. N. (2010). Business Research Methodology, New Delhi: McGraw Hill.  (ISBN 125908190)

Summary of Corporate Training

Great Learning : Predictive Analytics

  • Accenture, Bangalore. : Basic Statistics, Mathematical Statistics, Inferential stats, Regression, correlation, Forecasting.
  • USV : Visual Analytics using Tableau
  • NMIMS: Open MDP, Various Corporates, "Statistical Data Analysis for Managerial Decisions” Using Tools. Regression, Correlation, Forecasting, Decision Analysis, Data mining and Business Intelligence. 
  • IL & F : Statistics, Inferential stats, Regression correlation, Multiple regression, Discriminant Analysis, Logistic Regression,For Sr. Managers.
  • J.P. Morgan Services India Ltd: Economics & Quantitative methods.          
  • Thermax, Pune: Simulation and Forecasting with Excel, for Middle Management.
  • BPCL          : MS Windows, Excel and PowerPoint, For Jr. Management.
  • HPCL: MS Windows, Excel and PowerPoint, For Jr. Management.
  • Fright System: MS Windows, Excel and PowerPoint, networking, Foxpro. For Jr. & SR. Management.
  • Income Tax Dept Of Gov of India: Visual FoxPro and MS Office.For Sr Management. 


Training & Self Development

  • GCPCL (Global Colloquium  on Participant Centric Learning ) By Harvard Business School at HBS Campus Boston (U.S.)           
  • GCPCL (Global Colloquium  on Participant Centric Learning ) Case  writing workshop By Harvard Business School in Sao Paulo, Brazil
  • ECCH Case Study Workshop New Delhi
  • Faculty Development Programme at Kingston London
  • Cobol & UNIX From BEST Undertaking     Rational Rose (Object oriented design concepts, Testing and configuration management) At Rational International,  Andheri .
  • SAP Business process integration, At SAP LABS BANGLORE Certification of ISO:9000 as Internal Auditor  at NMIMS
  • Case Study workshop At NMIMS  Advanced Trainer’s Training Program, Mumbai.
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